Do you ever get the feeling you need to start or stop doing something? I believe we all have experienced this.
I recently met with a key leader. During our bi-weekly meeting, we discussed our normal three evaluation questions:
- What has been your biggest win(s)?
- What has been your biggest obstacle(s)?
- What hot topics do we need to discuss?
During this talk, the conversation shifted. We discussed the effectiveness of the different areas he led. The shift went from simply talking to evaluating an area.
This was when I introduced him to three words that would help him in his evaluation process. In fact, these three words can help you improve not only at work but at home as well.
1. Keep. What do I/we need to keep doing?
These are the areas of your life or business you need to keep doing. These areas are important to your future success.
For your business, this may include staff meetings, one-on-one’s, dynamic customer experience, etc.
For your personal life, this may include personal devotional time, exercising, consistent date nights, etc.
2. Start. What do I/we need to start doing?
There may be things you or your team are not doing but should be doing. These are the new things that will energize you/your team to reach your desired outcomes.
For instance, if you want to have a culture of leadership development at your organization, but there is no defined plan to make that a reality, that would be something that needs to start.
The things you start should help connect where you are today to where you want to go.
3. Stop. What do I/we need to stop doing?
This can be the hardest, but most important, question to ask. Are there negative habits you or members of your organization must stop doing?
For your personal life, this may include activities that negate your most important relationships. You may have gotten into a habit of bringing your work home with you, and it has affected your family life. That may need to stop.
For your business, this could include you stop allowing employees to bypass their department heads, and go straight to the top when they have questions or concerns.
The keep/start/stop process has effectively been used by countless individuals and organizations. The process was designed to be used for feedback and is, therefore, very effective when used with a team, whether that is your family, department, or volunteer team.
I would love to hear from you, “What is something you need to keep, start, or stop doing.” Leave a comment below and begin the conversation.